jz151 Privacy Policy
Your personal information is of the highest importance to jz151. In this policy, we clearly explain what information is collected, why it is collected, and how it is kept secure.
1. Introduction and Applicability
This privacy policy applies to all services and platforms of jz151.
jz151 ("we", "our", or "the platform") operates a trusted online casino and sportsbook service for players in Bangladesh. By using our website jz151.cam, you are considered to have accepted the terms of this privacy policy.
We place the highest priority on the privacy of your personal information. This policy will inform you — what types of information we collect, how that information is used, with whom it may be shared, and what rights you have over your own information.
This policy applies equally to jz151's website, mobile platform, live chat support, and all other digital services. If you do not agree with any terms of this policy, please refrain from using our services.
2. What Information We Collect
The following types of information may need to be collected in order to provide our services.
Personally Identifiable Information
Information you provide at the time of registration:
- Full name and date of birth
- Email address
- National ID card or passport number (for identity verification)
- Residential address
- Preferred username and password
Financial Information
Information required to process deposits and withdrawals:
- bKash / Nagad / Rocket / Upay account number
- Bank account details (for bank transfers)
- Transaction history and amounts
- Visa / Mastercard card details (where applicable)
Technical Information
Information automatically collected when you use our platform:
- IP address and device type
- Browser type and version
- Operating system information
- Session duration and pages visited
- Cookies and tracking tokens
Gaming Activity Information
To improve your gaming experience:
- Play history and list of preferred games
- Betting patterns and session data
- Bonus usage records
- Responsible gaming settings and limits
3. Purpose of Using Information
Your information is used only for specific and lawful purposes.
3.1 Account Management and Identity Verification
We use your personal information to create, manage, and secure your jz151 account. An identity verification (KYC) process is conducted to prevent money laundering and underage participation. Our platform is open only to individuals aged 21 and above.
3.2 Financial Transaction Processing
Financial information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. The relevant account information must be verified for a minimum deposit of ৳100 and a minimum withdrawal of ৳1,000.
3.3 Customer Service and Communication
Your contact information is used to operate our 24/7 Bengali live chat support service, send you important notifications related to your account, and resolve technical issues.
3.4 Platform Development and Personalized Experience
Your gaming preferences are analyzed to provide a better experience, offer promotional deals including welcome bonuses, ensure VIP program benefits, and analyze technical data for platform improvements.
3.5 Compliance with Legal Obligations
Information is retained to comply with applicable laws and regulations, to detect and prevent fraud, to implement responsible gaming policies, and to resolve legal disputes.
4. Cookies and Tracking Technology
Our platform uses cookies and similar technologies.
4.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. jz151 uses cookies for the following purposes:
- Essential Cookies: Maintaining login sessions and ensuring security
- Performance Cookies: Monitoring site speed and functionality
- Functional Cookies: Remembering your language preferences and settings
- Analytics Cookies: Analyzing user behavior to improve the platform
4.2 Cookie Control
You can block or delete non-essential cookies by changing your browser settings. However, please note that disabling certain cookies may cause some important features of our platform to not function properly. Essential cookies remain active at all times because the site cannot operate correctly without them.
5. Sharing Information with Third Parties
We never sell your information. However, limited information may be shared in specific circumstances.
5.1 Payment Processors
Information necessary for processing transactions is shared with payment providers such as bKash, Nagad, Rocket, and Upay. These providers are governed by their own privacy policies and may use your information only for the purpose of processing payments.
5.2 Game Software Providers
Reputable software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and NetEnt operate games on our platform to manage our game portfolio. Limited game session data may be shared with them to ensure fair play.
5.3 Legal Authorities
Relevant information may be disclosed to comply with legal obligations, in response to valid requests from competent authorities, or to assist in the investigation of fraud or criminal activity. Such information will be disclosed only in accordance with legal process and to the minimum extent necessary.
5.4 Service Provider Partners
We work with trusted technology partners for technical infrastructure, cloud storage, cybersecurity, and analytics services. These partners are required to operate under strict data protection agreements and may not use your information for any other purpose.
6. Data Security Measures
We apply industry-standard security measures to keep your information secure.
SSL Encryption
All data exchanged between you and our servers is protected by 256-bit SSL encryption.
Firewall Protection
Advanced firewalls and intrusion detection systems prevent unauthorized access.
Two-Factor Authentication
Two-factor authentication (2FA) is available to enable for added account security.
Secure Data Storage
All personal information is stored in encrypted form on secure servers.
Regular Security Audits
Regular security assessments are conducted by independent cybersecurity experts.
Restricted Access
Only authorized personnel may access your information and must follow strict internal policies.
7. Data Retention and Deletion
How long we store your information and when it is deleted.
7.1 Data Retention Period
All relevant information is retained for as long as your account remains active. Even after an account is closed or deactivated, financial and identity-related information is retained for a specified period as required by applicable law. This period is generally 5 to 7 years, depending on the relevant financial and anti-money laundering regulations.
7.2 Data Deletion Requests
Within the limits of legal obligations, you may request the deletion of your personal information. This request must be submitted by email to [email protected]. We will review your request and take action as quickly as possible. Please note, however, that if information that is not legally required to be deleted is nonetheless necessary for us to provide our services, deleting it may result in the closure of your account.
8. Your Data Rights
You have important rights over your personal information.
- Right to Know: You have the right to know what information we hold about you. You may request a copy of your information at any time.
- Right to Rectification: You have the right to request the correction of any inaccuracies or incomplete details in your stored information.
- Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances, subject to legal obligations.
- Right to Restrict Processing: You have the right to request that the processing of your information be restricted in certain circumstances.
- Right to Portability: You have the right to receive the information you have provided in a structured, machine-readable format.
- Right to Object: You have the right to object to the use of your information for direct marketing purposes.
To exercise these rights, please contact our support team.
9. Protection of Minors' Information
We are committed to protecting those under the age of 21.
jz151 provides services only to individuals aged 21 and above. We do not knowingly collect any personal information from minors. Age verification is mandatory during the registration process.
If we become aware in any way that a minor has registered on our platform, that account will be closed immediately and all associated information will be securely deleted.
If you believe a minor is using our platform, please notify us immediately at [email protected].
10. Changes to the Privacy Policy
We may update this policy from time to time.
jz151 reserves the right to update this privacy policy as needed or in response to legal changes. In the event of any significant changes, we will notify you by email or through a clear notice on our platform.
The date of each update will be noted at the top of this page as "Last Updated". Continued use of our platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly.
11. Contact Us
Contact us for any privacy-related questions.
Privacy Inquiries
Please contact us for any questions, concerns, or requests regarding your information. Our team will get back to you as soon as possible.
For more information, visit our FAQ page, Terms and Conditions and Responsible Gaming page.